Do You Really Need a Fixed Internet Connection?

Hello, Champions of Net Zero!

As we look towards a more sustainable and technologically advanced future, significant changes are on the horizon for the UK’s telecommunications infrastructure. The impending switch-off of the copper-based ADSL network is set for January 2027, marking a pivotal transition towards full-fibre-optic broadband across the nation. This shift promises not only enhanced speed and security but also a much-needed reduction in interference, paving the way for more reliable connectivity in our homes and businesses.

For those who are still clinging to ADSL, the clock is ticking. Upgrading your equipment and connections is essential to avoid the potential pitfalls of system failures and data losses. This is particularly crucial for heat network billing and management systems, as the copper switch-off coincides with the introduction of stricter regulations aimed at safeguarding consumers. Heat suppliers and network operators may face penalties for incorrect billing, which could lead to administrative chaos and dissatisfaction among residents.

Did you know that approximately 30% of UK properties over a decade old may still be using outdated copper connections? If you suspect your building falls into this category, it’s time to take action. You can verify your connection status online at openreach.com/fibre-broadband. If you find that you are still on ADSL, don’t delay—request a fibre connection from your internet service provider (ISP). The installation process typically takes around 10 days to two weeks, including the setup of an optical network termination (ONT) device if one isn’t already in place.

For modern developments and properties already enjoying full-fibre broadband, the transition away from ADSL will not directly affect them. However, it’s important to remember that even those with fibre connections might experience inconsistencies in service, particularly if relying on wireless solutions. To ensure robust, uninterrupted, real-time data communication for effective metering and billing operations, installing a fixed internet connection (FIC) is paramount.

The ideal setup for your FIC is a permanent, hardwired link, preferably in the form of a high-speed full fibre to the premises (FTTP) cable. This should be connected to a fibre-based router leading to the building’s ONT. While alternative solutions exist, such as utilising existing on-site internet options like Hyperoptic or local area networks (LAN), these methods often prove to be less reliable and cost-effective compared to FTTP.

Moreover, it is crucial that your FIC is a dedicated connection, ensuring it is not shared with other building services such as CCTV, which can significantly drain bandwidth. For optimal security and stability, consider including a static IP address to maintain continuous access to data loggers and pre-pay systems. To further fortify your connection, a failover 4G multinet roaming SIM should be integrated, providing resilience around the clock.

In older properties, it may be necessary to rewire legacy copper connections within and around the site. While ADSL networks can technically function until 2030, they will transmit data at a considerably slower pace compared to fibre connections. Consequently, it is advisable to tackle any internal upgrades sooner rather than later, even though the process can be challenging and costly due to potential fire-stopping material removal and refitting. Positioning equipment like data-collection devices as close as possible to the ONT can help minimise disruption during this upgrade.

It’s essential to note that it’s not just metering and billing systems requiring a dependable internet connection; accurate and timely data from meters and sensors throughout a heat network is vital for managing energy efficiency effectively. Any lapses in data transmission can hinder real-time monitoring software, allowing faults and inefficiencies to go undetected for extended periods, potentially leading to costly repercussions.

Managing your FIC efficiently is critical. It may prove beneficial to delegate the management of your FIC account to your metering and billing provider. They can ensure that payments are made promptly, adjusting automatically to any pricing changes, with costs recovered through residents’ energy services tariffs. Additionally, having a dedicated provider often results in quicker resolutions should any faults arise.

If you’re in the process of commissioning a new FTTP connection, your metering and billing provider might also be able to facilitate this for you through an ISP broker, potentially resulting in lower overall costs compared to handling the process independently. Regardless of your approach, ensuring that compliant FICs are installed in a thoughtful manner will lead to a smoother and more efficient transition. Thus, it is wise to evaluate your connectivity equipment sooner rather than later, identifying any necessary upgrades in the coming two years.

As we prepare for this significant transition, the importance of reliable, high-speed internet cannot be overstated. The move to full-fibre broadband not only supports modern connectivity needs but also aligns with our broader goal of achieving net zero emissions. By embracing these technological advancements, we are taking crucial steps towards a greener, more sustainable future.

Stay informed, stay connected, and let’s work together towards achieving our net zero ambitions!

This article first appeared in the March 2025 issue of Energy Manager magazine. Subscribe here.

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